Notes from the GreenBuildingsNY Show

June 17th, 2010

I attended the GreenBuildingsNY Show at Javits in New York today. It was great to see so many companies focusing on sustainable and innovative solutions to building repair, maintenance and many other services. I was curious to see which companies had done a good job of trade show planning and what ideas they were using to attract attention to their exhibits.

Atlas Welding & Boiler Repair’s booth featured a shoe shine station. I talked to James Sarfaty who said they had been doing the shoe shine attraction for nearly ten years and now they are “known” for offering it to customers and prospects. He said it is a great vehicle for getting visitors to sit and chat for awhile — rather than just picking up their literature en route to the next exhibit.

I also talked with Marty Biskup at General Glass International. They make gorgeous etched glass for office buildings and sell mostly to architects and designers. We talked about the importance of having a systematic process in place for attracting and following up on leads. They had a lovely trade show booth design that showed the glass at its best.

My favorite booth was the one I visited last. The product is called Mint-X and it is the first EPA approved rat repellent trash bag. They are attracting attention from municipalities all over the region and are currently working with the New York City Housing Authority, among others. The trash bag actually smells like a mint julep! Very cool.

NewsRadio 880 Small Business Breakfast Hosted by Joe Connolly

June 16th, 2010

I went to the WCBS Small Business Breakfast at the Hilton in Stamford this morning. The breakfast was moderated by the Wall Street Journal’s reporter Joe Connolly. He has a great way of gathering information from a crowd and at times he used us as a 400-person focus group. Example: How many of you are getting meaningful sales from your Twitter strategies? Hardly anyone raised their hands!

I chatted with Joe briefly before the event. He gave me a great piece of advice for my clients: “Don’t send me press releases that contain the word ‘exciting.’ I will stop reading it right then and there.” Good to know, Joe.

The panelists consisted of four successful business leaders including: David Lewis, CEO of OperationsInc, Wendi Caplan-Carroll of Constant Contact NY, Joshua Crandall founder of Clever Commuter, Irv Cohen, President of American International Lifestyles and Mitchell Grossinger Etess, CEO of Mohegan Sun.

One point that was made that bodes well for trade show marketing communications was that, at the end of the day, face-to-face relationships ultimately trump all social media marketing activities. Mitchell Grossinger Etess said that since Mohegan Sun is a “high end” destination, it decided to deal with the recession by instituting across-the-board pay cuts rather than lay off staff. He said this strategy paid off because they were able to maintain their high level of service in the face of a tough economy.

A few other notes of interest: David Lewis said his company uses a referral network to build its business rather than cold calling. Wendi Caplan recommended segmenting your email lists to tailor messages to specific audiences. I loved what Irv Cohen said about using social media marketing to building passionate communities around his company’s heath management offerings.

Five Ideas to Make Your Next Trade Show More Effective

May 7th, 2010

Many of my clients are focused on ways that they can get more “bang for the buck” at their trade shows. They want to get noticed but don’t always have the resources that their competitors might have. I counsel them to “work smart” so that they can use their investments to extend their reach without breaking the bank. Here are five ideas that could make a difference for your budget:

1. Announce your presence at your next trade show on your website with a promotion to drive traffic to your booth. If you are speaking at an event or participating in a panel discussion, this gives you material that you can use for an announcement banner  on the top of your home page. Promotions can be effective — just make sure they are on strategy for your specific business. I have one client who is loading up branded flash drives with a demo of their new software application for “high value” prospects.

2. Use social media marketing to build buzz about your presence at your next show. Announce the event on your Facebook page and use Twitter to invite people to come to your booth, panel discussion, etc. I love this strategy because it’s inexpensive and time efficient — you can reach a lot of prospects and customers with one click.

3. Set as many advance appointments as possible in advance of the show. Over a three-day show, you can handle six breakfast meetings (don’t limit yourself to one meeting per morning). This is a great way to maximize your investment in your trade show.

4. Set team performance goals and expectations in advance of the show. Motivate them with incentives to reward them for getting the most leads, closing the most sales, etc. You should train your staff to communicate three key “take away” message that you want show attendees to remember.

5. Take a consultative approach when talking to prospects on the trade show floor. People who attend a show don’t want a “hard sell” and you want to be remembered as a company that will make a good business partner long after the show is over.

CEO Roundtable Event

April 3rd, 2010

Joe Connolly and Roberta Cohen at the CEO Roundtable Event

Last week, I went to the CEO Roundtable Networking Event in Stamford. Peter Shankman, the maverick founder of Help A Reporter Out, was the speaker. He talks as if he’s had a few hits of Red Bull but he is definitely on the leading edge of what’s happening with social media marketing. He introduced us to a cool new item called a Pokem which is a cute little device that you can put on your keychain. You load up all of your contact information and when you meet someone else who has one, then you just touch them to each other and you get an immediate exchange of information — no more key strokes in your database!

Joe Connolly, the Wall Street Journal reporter, who is on NewsRadio 880 was at the event as well and here is my photo with him.

Go Fish

April 1st, 2010

I started Vector Expo Group in 2009 because I wanted to help trade show exhibitors capture more return on their investment. My friends and colleagues asked the question: Why the fishbowl? Because at a trade show you come back with lots of leads and I want to help you find the leads that maximize sales and make a difference for your business. I have a passion for helping you find the big fish.

I have been attending trade shows for over 15 years and have observed a lot of fabulous efforts and even more of what I called “science projects.” In a few seconds, it’s easy to see who is investing in their brands and messaging and who is not. Just like a great website, your trade show booth can position your company as a “player” in your industry – regardless of whether your company is well-established or has been in business for years. Your exhibit and the marketing you use to support it provide an opportunity to position your company for increased sales volume and show how and why your company is the smart choice.

The purpose of my blog is to help you think about your trade show marketing strategy in fresh and innovative ways. Consider this: industry statistics show that up to 75% of trade show attendees already know where they are going before they get to the show and yet 85% of exhibitors do not do any pre-show promotions. This represents a big opportunity for you to blow the doors off of your competitors. Spring is in the air, the crocuses are blooming and there is no time like the present to set your line and start fishing for “the big ones!”